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Personal Injury Mastermind
229. Happy Holidays From PIM and Rankings
Dec 28, 2023
Host Chris Dreyer reflects on a successful year and announces the upcoming Personal Injury Mastermind Conference in 2024. The podcast discusses employee retention, optimism, and effective communication strategies. It explores the significance of referrals, remote work culture, and employee appreciation. Listeners are encouraged to learn more about the speaker's book and tools for enhancing their firms.
39:10
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Quick takeaways
- Investing in a thorough onboarding process and creating a welcoming experience for new hires enhances employee loyalty and retention.
- Hiring individuals based on attitude, characterized by traits like curiosity and resilience, leads to teams that excel in client satisfaction and overall performance.
Deep dives
The Importance of Employee Retention
Employee retention is a critical issue for organizations, as losing employees can result in significant financial losses. It is not just about revenue, but also about the time and resources spent on finding suitable replacements. Joey Coleman, the author of 'Never Lose an Employee Again,' emphasizes the need for a thorough onboarding process and creating a warm and welcoming experience for new hires. He suggests moving beyond traditional orientation and implementing a structured series of contacts that make new employees feel valued and part of the team. By investing in the first 100 days of an employee's journey and offering continuous support and development, companies can enhance employee loyalty and retention.
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Listen to the best highlights from the podcasts you love and dive into the full episode