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16min chapter
229. Happy Holidays From PIM and Rankings
Personal Injury Mastermind
Creating Remarkable Experiences Through Employee Retention
This chapter explores the importance of employee retention and how it contributes to delivering exceptional service to customers. It discusses the significance of onboarding, challenges conventional hiring wisdom, and emphasizes the value of soft skills. The chapter also highlights the flaws in traditional interviews and suggests a different approach for assessing candidates.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode