

Beyond Phantom Growth: Building Real Relationships
Feb 1, 2024
CEO of Kasasa discusses challenges community institutions face, distinguishing real growth from transient gains. Strategies for retaining customers and attracting deposits in fintech competition. Analyzing CD balances and offering attractive rates. Integrating innovative financial products and fostering employee competence. Optimizing growth and implementing solutions for financial institutions.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 3min
Strategies for Retaining Customers in the Face of Fintech Competition
02:31 • 22min
Analyzing CD Balances and Cost of Funds for Financial Institutions
24:12 • 2min
Innovative Financial Products and Operational Challenges
26:40 • 5min
Building a Culture of Product Understanding and Employee Competence
31:48 • 2min
Optimizing Growth and Implementing Solutions for Financial Institutions
33:24 • 3min