Banking Transformed with Jim Marous cover image

Beyond Phantom Growth: Building Real Relationships

Banking Transformed with Jim Marous

00:00

Building a Culture of Product Understanding and Employee Competence

Exploring the significance of cultivating a work culture where employees are fully invested in the products and services they provide, underscoring how clarity and simplicity in offerings can impact customer engagement and sales. Insights shared on leveraging technology to empower frontline staff and foster competence, thereby preventing employee disengagement.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app