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The Samelogic Podcast
Episode #86: Effective Communication in Design Leadership with Josh Klenert
Apr 1, 2024
Josh Klenert, Chief Design Officer at Bakkt, discusses user-centric experiences, balancing creativity with regulations, and championing inclusivity in design leadership. The podcast explores the evolution of research methodologies, challenges in regulated industries, the influence of data abundance on design, and the importance of improving communication skills for effective collaboration.
24:09
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Quick takeaways
- Balancing creativity with regulations is essential in design leadership.
- User empathy and qualitative insights are crucial for user-centric experiences in design.
Deep dives
Leadership in Design Across Industries
Josh Klinner, Chief Design Officer at BACT, has left a significant impact on various industries through his strategic approach to design, as seen in his work at companies like JPMorgan Chase and ServiceNow. His ability to bridge gaps between product, brand, and technology has led to innovative and engaging experiences for users. With a background in editorial and product design, he brings a unique perspective that focuses on understanding customer needs and driving business outcomes.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode