The People-Centric Approach to M&A Success

Michael Hoy, Executive Vice Chairman, Great Day Improvements

In this episode of the M&A Science Podcast, Michael Hoy, Executive Vice Chairman of Great Day Improvements, joins Kison Patel to discuss how a people-first approach drives M&A success. With 4,500 employees and $1.5 billion in revenue, Great Day Improvements has grown through strategic acquisitions while maintaining a strong culture. Michael shares insights on harmonizing financials post-acquisition, leveraging growth synergies instead of cost-cutting, and building trust to ensure smooth integrations.

Things you will learn:

• How to scale M&A by focusing on people instead of cost-cutting

• The importance of trust-building and transparency in integrations

• Why aligning financials and data early ensures a smoother transition

• How to foster a culture that drives sustainable growth

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Trailer Timestamps:

[02:00] Introduction to Michael Hoy and Great Day Improvements

[05:04] The value of a people-first M&A strategy

[07:09] Leveraging growth synergies instead of cost-cutting

[16:14] Building a strong referral-based growth model

[23:11] Aligning financials post-acquisition

[35:05] The decision-making philosophy

[42:30] Importance of trust and transparency in integrations

[50:45] Cultural challenges in M&A and lessons learned