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To develop a vision for your product, start by empathizing with your users. Use your own product and study competitors' products to gain insights. Create a living document that highlights the top 10 problems users face with your product and update it regularly. Use this document to foster discussions with stakeholders and iterate on the problems. This step will help you gain clarity on the problems you're trying to solve and inform your overall vision.
The key to evangelizing your vision is to start with your team, ensuring they understand and buy into the vision. Present the vision to studio leads and get feedback and alignment. Share the vision through a living document that's open for comments and use it as a tool for discussions. Bring stakeholders and leadership into the process, ensuring they are fully bought into the vision. Communicate the vision beyond just the next year, focusing on an evergreen vision that aligns the team for the long term.
Create a list of the top problems users face with your product and iterate on it regularly. Sketch out potential solutions to these problems to visualize what the future could look like. Use the 'how might we' framework to brainstorm ideas and create fertile questions. Don't overlook the importance of infrastructure and tech debt, as they are critical components of the overall product vision. Ensure that your vision is clear, crisp, and tells a story that can be easily communicated to others.
Use user research to update your mental model of your customers and inform your understanding of their needs and problems. Go beyond just relying on research findings and immerse yourself in the product by using it and analyzing competitors' products. Gain a deep understanding of user problems through regular research and collaboration with analysts and data scientists. Develop a sense of product intuition and trust your gut when making decisions about the vision.
Craft the vision through a narrative structure, starting with insights and problem understanding, then defining the strategy, identifying the big rocks, and finally creating a comprehensive vision. Communicate the vision through various channels, such as presentations, living documents, or mockups, ensuring that key stakeholders and leadership fully understand and buy into the vision. Continuously refine and iterate on the vision, incorporating feedback and reacting to changes in the market and user needs.
Product management is about bringing clarity and conviction to the job. It involves constantly influencing and bringing clarity to the problems at hand. This clarity helps teams make decisions and prioritize their work effectively. Conviction, on the other hand, is about having a strong vision and belief in what needs to be done. It is about making decisions and standing behind them, even when faced with uncertainty. The combination of clarity and conviction is essential for successful product management.
The culture of a company greatly influences the way products are built. Companies like Uber, Netflix, and Google all have unique cultures that shape their product development processes. Uber's culture emphasized autonomy and experimentation, which enabled the rapid growth of ride-sharing services. Netflix focused on an ever-evolving culture and encouraged open debates and discussions to drive product innovation. Google's culture allowed for diverse microcultures within different teams, enabling them to develop products that suited their specific needs. The culture of a company plays a vital role in determining its product strategies and outcomes.
Clarity and conviction are not only important in product management but also in leadership. A clear vision and a strong belief in the direction are essential for effective leadership. By being clear about goals and strategies, leaders inspire and align their teams. Conviction, combined with clarity, empowers leaders to make tough decisions and take risks. It is about standing firmly behind one's beliefs and committing to the chosen path. This combination of clarity and conviction helps leaders create a strong and purpose-driven culture within their teams.
Ebi Atawodi is Director of Product Management for the Creator Experience at YouTube, former Head of Product at Uber, and a former Director of Product (Payments and EMEA) at Netflix. Known for crafting a strong, unified vision, Ebi empowers her teams to achieve outsized outcomes. In today’s episode, we go deep into vision and strategy, including:
• The four key elements of a good vision statement
• Three ways to determine your mission
• The four pillars of great product management
• How writing helps you gain clarity
• How culture influences product
• Tips on how to structure a strategy session
• Advice on building team culture and improving work relationships
• What’s coming soon at YouTube
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Brought to you by Sidebar—Accelerate your career by surrounding yourself with extraordinary peers | Jira Product Discovery—Atlassian’s new prioritization and roadmapping tool built for product teams | Wix Studio—The web creation platform built for agencies
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Find the transcript at: https://www.lennysnewsletter.com/p/crafting-a-compelling-product-vision
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Where to find Ebi Atawodi:
• X: https://twitter.com/ebiatawodi
• LinkedIn: https://www.linkedin.com/in/ebiatawodi
• YouTube mixes: https://www.youtube.com/@EbiAtawodi/videos
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Where to find Lenny:
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/
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In this episode, we cover:
(00:00) Ebi’s background
(04:31) Four key elements of a product vision
(08:14) Examples of lofty but attainable visions
(11:43) Vision vs. mission
(13:23) Examples of visions and missions from notable companies
(15:00) A simple framework for outlining a vision
(20:51) Other methods for outlining a vision
(23:29) The impact of writing clear headlines
(26:41) Using mockups to frame your vision
(28:24) A step-by-step approach to developing a vision
(32:58) Ebi’s “10 Things” document
(37:47) A quick summary of Ebi’s tips
(40:56) How to use the “10 Things” doc in a strategy session
(43:11) The three concentric circles of evangelizing
(47:48) The cadence of developing a vision and bringing it to life
(49:26) Visions vs. micro visions
(52:58) First steps in developing a vision
(55:12) Infrastructure is the product
(56:39) Clarity and conviction, the main jobs of PMs
(59:58) Ebi’s narrative doc
(1:04:59) Conviction, its role in the job, and how to build it
(1:08:20) How to build company culture
(1:17:06) The monolithic culture at Uber
(1:19:09) The culture Ebi embeds in her teams
(1:23:58) How to evaluate your relationship with your engineering manager
(1:26:02) What’s new at YouTube
(1:29:22) Ebi’s closing thoughts
(1:30:45) Lightning round
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Referenced:
• Andre Albuquerque on LinkedIn: https://www.linkedin.com/in/andre-albuquerque
• TED’s mission: https://www.ted.com/about/our-organization
• Stripe’s operating principles: https://stripe.com/jobs/culture
• Microsoft’s vision and mission: https://www.microsoft.com/en-us/about
• Tesla’s mission statement: https://www.tesla.com/blog/mission-tesla
• Lyft’s mission on Comparably: https://www.comparably.com/companies/lyft/mission
• Ebi’s playbooks and templates: https://docs.google.com/presentation/d/1tU3jpbq_xHcF4x1bdANCVBsO6rbQ8h1HqvdQfwGW4MA/edit
• Working Backwards Press Release Template and Example: https://www.linkedin.com/pulse/working-backwards-press-release-template-example-ian-mcallister/
• Patrick Collison on X: https://twitter.com/patrickc
• Seinfeld meme: https://seinfeldmemes.com/you-know-how-to-take-the-reservation/
• Travis Kalanick on LinkedIn: https://www.linkedin.com/in/traviskalanick/
• Wimdu: https://www.wimdu.com/
• Leaving big tech to build the #1 technology newsletter | Gergely Orosz (The Pragmatic Engineer): https://www.lennyspodcast.com/leaving-big-tech-to-build-the-1-technology-newsletter-gergely-orosz-the-pragmatic-engineer/
• The 48 Laws of Power: https://www.amazon.com/48-Laws-Power-Robert-Greene/dp/0140280197
• The God of Small Things: https://www.amazon.com/God-Small-Things-Novel/dp/0812979656/
• Outliers: The Story of Success: https://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017930
• All About Love: https://www.amazon.com/All-About-Love-New-Visions/dp/0060959479
• The Bear on Hulu: https://www.hulu.com/series/the-bear-05eb6a8e-90ed-4947-8c0b-e6536cbddd5f
• Scavengers Reign on Max: https://www.max.com/shows/scavengers-reign/50c8ce6d-088c-42d9-9147-d1b19b1289d4
• Sleep Cycle: https://www.sleepcycle.com/
• Nanit: https://www.nanit.com/
• “Invictus” by William Ernest Henley: https://www.poetryfoundation.org/poems/51642/invictus
• Burning Man: https://burningman.org/
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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
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Lenny may be an investor in the companies discussed.
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