Wake Up to Money

Big Boss Interview - John Roberts

Sep 24, 2025
Join John Roberts, founder and CEO of AO.com, as he shares insights on retail strategy and the challenges of competition. He discusses the potential for a UK recession fueled by rising costs and recruitment issues. Roberts addresses employment rights, cautioning that new regulations could discourage hiring. He emphasizes the importance of balancing philanthropy with business needs while warning about the competitive edge posed by state-backed Chinese retailers. With a focus on opportunities for youth in an AI-driven world, he stresses the need for training and support.
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INSIGHT

Recession Is An Opportunity For Good Companies

  • John Roberts expects the UK is heading into another recession driven by rising costs and inflation.
  • He sees recessions as opportunities because mediocre firms suffer and stronger ones gain share.
INSIGHT

Costs 'Walk Into' Businesses On Legs

  • Rising costs are entering businesses and making recruitment more expensive and difficult.
  • John Roberts warns higher operational costs reduce flexibility and pressure firms to cut headcount or automate.
ADVICE

Prioritise Job Creation Over Rigid Rules

  • Focus on creating job opportunities rather than enforcing rigid rules that deter hiring.
  • Avoid policies that raise hiring risks and push firms to favour technology over giving people a chance.
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