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Microsoft Teams Insider
Modern Work Transformation Trends: AI, BYOD, and the Long Tail of PBX with Tim Banting
Feb 28, 2024
Key trends in digital transformation are discussed, such as generative AI, BYOD strategy, and the persistence of PBX. The role of AI in meetings, the shift towards mobile devices, and challenges of hybrid working models are explored. Microsoft Teams growth, AI capabilities, and business value in cloud phone systems are highlighted. The evolution of workspace collaboration tools and mobile solutions in work transformation are also covered.
20:54
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Quick takeaways
- AI plays a growing role in meetings and communications, enhancing collaboration and efficiency.
- Mobile phone usage is on the rise in business communications, reflecting a shift towards hybrid work models.
Deep dives
Evolution of PBX Market and Cloud Adoption
The podcast delves into the evolution of the PBX market and the increasing adoption of cloud solutions in the workplace. Despite the growing trend towards cloud-based UCAS systems, the on-premises PBX market still retains its significance with approximately $7.5 billion in revenue and a 2% CAGR over the next five years. The discussion highlights that around 350 million PBX seats persist due to various reasons like reliability concerns, existing infrastructure, and cost considerations.
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Discover
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