Discussion on Business Value, AI in Cloud Phone Systems, and Diversity in Vendor Solutions

Tim Banting, Practice Leader, Digital Workplace at Omdia and Tom Arbuthnot discuss key trends in digital transformation, including generative AI, BYOD strategy and the persistence of PBX.

• The increasing role of AI in meetings and communications
• The shift in device usage towards mobile phones
• Persistence of traditional PBX systems in the face of UCaaS
• Challenges and opportunities relating to hybrid working models

Many thanks to Landis, this episode's sponsor, for your continued support of the Empowering.Cloud community.