In Good Company with Nicolai Tangen HIGHLIGHTS: Tan Su Shan - CEO of DBS
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Nov 7, 2025 
Tan Su Shan, CEO of DBS Bank, discusses her journey leading Southeast Asia's largest bank amid digital transformation. She highlights how DBS evolved from a development bank into a powerhouse of innovation, leveraging AI to enhance customer relationships while achieving significant savings. Tan emphasizes the importance of empathy in leadership and shares insights on catering to the unique needs of Asian affluent clients. Her inclusive leadership style fosters a culture of curiosity and continuous learning—key traits for navigating today’s challenges.
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From Development Bank To Digital Leader
- DBS began as the Development Bank of Singapore to build the nation's economy after 1965.
- Tan Su Shan says the bank evolved from development roots into a digital, disruptive and dependable bank.
Baptism Of Fire As CEO
- Tan Su Shan describes becoming CEO as a 'baptism of fire' with intense stakeholder scrutiny.
- She notes increased media attention and the need to be constantly on guard despite enjoying some interactions.
Characteristics Of Asian Wealth
- Asian wealth tends to be younger, concentrated and often created from business or real estate.
- Understanding how wealth was created is crucial to advising on diversification and family needs.