The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch cover image

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

20Growth: Inside Perplexity's Growth Machine: What Worked, What Did Not Work | Why Paid Acquisition is a Drug and Brand Marketing is BS | The Good, Bad and Ugly of A/B Tests and Why Micro-Optimisations are Under-Rated with Raman Malik

Nov 15, 2024
Raman Malik, Head of Growth at Perplexity and a former member of Lyft's growth team, delves into the heart of growth marketing. He shares why he sees paid acquisition as a 'drug' and dismisses brand marketing as often ineffective. Raman emphasizes the importance of partnerships and data-driven strategies for user retention. He offers insights on the nuances of A/B testing and advocates for hiring former founders for their unique perspectives. Discover the underestimated growth channels that propelled Perplexity forward and the real metrics that define engaged users.
59:19

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Engaging users early on and achieving multiple interactions is vital for retention and long-term loyalty in product growth.
  • A successful growth strategy for startups relies heavily on collaboration between marketing and product teams to optimize user experiences.

Deep dives

The Importance of User Engagement

Users typically need to interact with a product three to seven times before they commit to giving it a fair trial. Achieving three queries in a single session can indicate a positive user experience and potential for retention. Engaging users early on is crucial, as it lays the groundwork for their likelihood to return. Fostering this initial level of engagement is seen as a key metric for growth and customer loyalty.

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