Jordyn Holman, a retail reporter for The New York Times, and Kitty Guo, a gifting writer for The Strategist, dive into how TikTok is revolutionizing holiday shopping. They discuss trends like 'de-influencing' and the rise of 'quiet luxury,' where consumers prefer meaningful gifts over impulse buys. The guests explore how emotional ties and nostalgia are still vital in gift-giving, even as social media simplifies purchases. Insights into shifting consumer attitudes towards authenticity and the contrasting fates of Walmart and Target complete the conversation.
Social media, especially TikTok, has revolutionized holiday shopping by emphasizing peer recommendations and driving viral trends that impact consumer choices.
The trend of 'quiet luxury' is shaping gifting behaviors, as consumers favor personalized and high-quality items over flashy branded products.
Deep dives
Holiday Spending Trends
The National Retail Federation projects holiday spending to reach $998 billion, marking a return to pre-pandemic shopping behavior. With wage growth outpacing inflation, there is optimism among retailers for increased in-person and online purchases. Sales growth is expected to hit between 2.5 to 3.5 percent compared to last year. The early onset of holiday marketing, with some retailers launching gift guides in October, reflects a strategic push to meet consumer demand.
The Impact of Social Media on Gifting
Social media platforms, particularly TikTok, have significantly influenced holiday shopping behaviors, as peer recommendations drive consumer choices. Creators on these platforms showcase products, often leading to viral trends that directly impact brand popularity. For instance, last year's viral gift guide resulted in a spike in vintage calendar prices on eBay. This phenomenon highlights the potential of social media to shape consumer perceptions and buying decisions during the holiday season.
Emergence of Quiet Luxury
A notable trend in consumer gifting is the rise of 'quiet luxury,' characterized by understated elegance and high-quality items rather than flashy branding. Brands associated with this trend, such as Bottega Veneta and The Row, focus on timeless design without prominent logos. This aligns with a desire for personalization in gifts, where unique touches, like monogramming, enhance the perceived value. The bifurcation in the market indicates a divide where consumers either invest in true luxury or opt for budget-friendly alternatives.
Retail Strategies and Consumer Behavior
Retailers are adapting to changing consumer behaviors, with Walmart performing well due to its grocery offerings, attracting both budget-conscious and higher-income shoppers. In contrast, Target has struggled as its inventory leans more toward discretionary items. The effective use of social media is becoming crucial for brick-and-mortar stores to draw shoppers in, as nostalgia for in-person shopping grows. As companies navigate these dynamics, understanding consumer preferences remains key to driving sales during the holiday season.
TikTok gift guides and social media shopping platforms changed the game this holiday season. So how much did shoppers spend — and where did they make those purchases? Hint: it definitely wasn't Target. David is joined by Jordyn Holman, retail reporter for The New York Times, and Kitty Guo, a writer for The Strategist covering gifting, to find out how shopping habits shifted in 2024.
Be the first to know about Wondery’s newest podcasts, curated recommendations, and more! Sign up now at https://wondery.fm/wonderynewsletter
Listen to Business Wars on the Wondery App or wherever you get your podcasts. Experience all episodes ad-free and be the first to binge the newest season. Unlock exclusive early access by joining Wondery+ in the Wondery App or on Apple Podcasts. Start your free trial today by visiting wondery.com/links/business-wars/ now.