Negotiate Anything

Why Bullies Rely on Pressure — and How Smart Negotiators Respond

10 snips
Jan 22, 2026
Jamie Lieberman, an attorney and founder of Hashtag Legal, specializes in helping entrepreneurs navigate the complexities of contracts and negotiations. In this engaging discussion, Jamie reveals how to manage hostile negotiators and maintain composure under pressure. She emphasizes building rapport by depersonalizing bullying and using tactical phrases to defuse anger. Jamie also shares the importance of deep research, focusing on motivations, and training others on how to treat you to shift dynamics from adversarial to collaborative.
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INSIGHT

Hostility Clouds Judgment

  • Hostile negotiators trigger strong emotional and physical reactions that cloud judgment.
  • Removing personal offense helps you stay strategic and avoid costly mistakes.
ADVICE

Depersonalize To Regain Control

  • Give the other side the benefit of the doubt to depersonalize their hostility.
  • Do it to preserve calm and reach the end goal, not to excuse rude behavior.
ADVICE

Set Clear Communication Boundaries

  • Call out disruptive behavior and set clear boundaries during the conversation.
  • Pause or reschedule if interruptions continue to protect your leverage.
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