Scaling Up Business with Bill Gallagher

How to Lead with Emotional Intelligence with Susan Power

13 snips
Nov 12, 2025
Susan Power, Founder and CEO of PowerUp Leadership, joins to explore the nuances of effective leadership through emotional intelligence. She reflects on her personal leadership evolution, emphasizing the importance of authenticity and self-awareness over mere confidence. Susan shares techniques like using an emotional wheel and coaching methods to enhance emotional expression and regulation. The conversation also touches on how leadership skills directly influence sales performance and the challenges of delegating tasks while fostering team growth.
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ADVICE

Delegate Client Updates

  • Let your team own deliverables you currently review, like weekly client updates.
  • Stop doing control functions that only satisfy your need to be 'in the know.'
ANECDOTE

Rapid Exit To Executive Role

  • Susan sold her small HR consulting business quickly to take an executive role with JD Irving within 60 days.
  • The rapid transition taught her management skills she later used when founding Power Up Leadership.
INSIGHT

Learning By Observing Executives

  • Observing polished executives accelerated Susan's growth in management skills.
  • Exposure to high-level negotiations and diverse bosses taught daily management she lacked earlier.
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