The Operations Room: A Podcast for COO’s

70. Jumpstarting Your Workplace Culture

Feb 13, 2025
In this discussion with Eric Stone, an international keynote speaker and author, the focus is on revitalizing workplace culture. Eric emphasizes the significance of genuine employee engagement versus fleeting trends. He shares insights on balancing structure and empowerment in leadership. The story of 'Johnny the Bagger' illustrates how ownership can spark creativity at work. They explore the vital role of trust and relationships in fostering high-performance cultures, highlighting how tailored communication strategies can drive sustainable success.
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INSIGHT

Three Levels of Engagement

  • Employee engagement has three levels: engaged, not engaged, and disengaged.
  • Disengaged employees, or "corporate dementors", spread negativity and gossip.
ADVICE

Building Strong Relationships

  • Create strong workplace relationships with initiatives beyond onboarding and training.
  • Regular one-on-ones are crucial for building these relationships and fostering trust.
ADVICE

Effective One-on-Ones

  • Structure one-on-ones with a focus on both personal connection and performance.
  • Start by addressing personal matters, then shift to performance indicators and needed support.
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