Technically Legal - A Legal Technology and Innovation Podcast From Paper Routes to Tech Routes: Helm360 CEO Bim Dave's Unique Path in the Legal Industry
May 15, 2025
Bim Dave, CEO of Helm360, is a seasoned expert in legal tech, having transitioned from technical support at Elite to leading a consultancy that enhances law firm operations. He discusses the complexities of data migration and the pivotal role of AI in transforming the legal landscape. Bim highlights how smaller firms can swiftly adopt new technologies compared to larger ones, and critiques the overhyped blockchain buzz while showcasing the potential of collaborative tools. His insights offer a forward-looking perspective on the future of law firms and tech integration.
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Early Customer Service Lessons
- Bim grew up working in his family's newsagent shop, serving customers from a very young age.
- This early experience taught him important customer service skills and understanding different client personalities.
Paper Route Realities
- Bim's paper route involved physically placing newspapers through letterboxes, not just throwing them from a bike.
- He overcame challenges like barking dogs while delivering to hundreds of houses.
Mastering Law Firm Tech Investments
- Successful tech investments in law firms require optimizing key operational areas like finance systems.
- Data migration, cleansing, and configuring workflows are critical to enhancing firm efficiency.