Jocko Podcast Jocko Underground: How Are You Treating People?
Feb 12, 2024
Explore the impact of how we treat others, especially in high-stress situations. Discover the importance of mental preparation and emotional control for effective time management. Learn why using names enhances communication and fosters connections. Hear personal stories of authenticity in celebrity encounters and reminisce about the cultural influence of 'Saved by the Bell'. Finally, uncover the vital role kindness plays in service interactions, promoting respect and positive experiences for everyone involved.
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Treat People Nicely
- Treat service industry workers like people, not just functionaries.
- Showing genuine respect improves your experience.
Mario Lopez Anecdote
- Mario Lopez visited Echo Charles' bar and was very polite.
- He said Charles' name upon leaving, which made a positive impression.
Be Nice for Better Service
- Being nice to service workers results in better treatment.
- Jocko experienced this when booking flights and seeking upgrades for an admiral.