
Inside the private equity playbook to revive Claire’s
Nov 1, 2025
Lawrence Berger, co-founder of private equity firm Ames Watson, joins to discuss their bold plan for reviving Claire's after its Chapter 11 filing. He reveals the parallels with their successful turnaround of Lids, including the need for updated merchandising and store refreshes. Berger emphasizes Ames Watson's long-term strategy, focusing on brand revival over quick flips. He also outlines the importance of enhancing the customer experience and adapting to changing market demands, while planning to expand product lines that resonate with modern shoppers.
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Mall Brand Revival Is Possible
- Ames Watson revived Lids from declining mall brand to $1.4B by rethinking product and experience.
- They view Claire's as similarly broken but with strong brand nostalgia ready for reinvention.
Competition And Faster-Maturing Kids
- Claire's faces more competition and faster-maturing kids compared with a decade ago.
- Lawrence calls the brand "wonderful but broken," meaning merchandising and experience are fixable opportunities.
Refresh Merchandise And Staff Experience
- Improve merchandise cadence and introduce new exclusive items to make stores feel fresh.
- Train and hire store teams to deliver welcoming, knowledgeable service that boosts conversion.
