Discontent Among Employees and Structural Issues

The company's operational structure has shifted from a collaborative environment to a more top-down approach following the departure of GE Capital, impacting employee morale and productivity. Decisions are increasingly made by the CEO and a select few executives, leaving frontline employees feeling excluded from the innovation process. Many believe that the directives imposed by leadership lack practicality and often reflect the whims of the CEO rather than being grounded in broader employee insights. This disconnect has led to increased attrition rates as employees become frustrated with the lack of input in decision-making, signaling a need for the incoming CEO, Salila Pandey, to implement substantial changes quickly.