The Neuron: AI Explained How ZoomInfo's CEO Rewired a 3,500-Person Company to Be AI-First with Henry Schuck
Aug 24, 2025
Henry Schuck, Founder and CEO of ZoomInfo, dives into the transformation of a 3,500-person company into an AI-first powerhouse. He unpacks the cultural shifts that made this possible and shares how they've streamlined teams from 26 to just 2 using AI agents. Schuck discusses the significant role of data infrastructure and why two-thirds of employees now use AI daily. He also reflects on key performance indicators for measuring AI success and the traits necessary for fostering an innovative, AI-centric culture.
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AI Synthesizes Complex B2B Signals
- ZoomInfo realized generative AI can synthesize vast proprietary B2B data to surface the most important signals for users.
- Marrying third-party signals with customer first-party data enables personalized, actionable go-to-market recommendations.
Prioritize Data Layer Over UI
- Shift engineering focus from polishing the UI to improving the underlying data layer that powers AI outputs.
- Clean, normalize, and merge data so AI can generate reliable insights for customers and internal apps.
Chorus Acquisition Brought AI Muscle
- After acquiring Chorus, ZoomInfo gained production-ready AI technology and key AI talent that led product initiatives.
- Chorus alumni now drive critical AI programs across ZoomInfo, accelerating adoption and capability.