Zach Shelley, a former professional skateboarder turned dental practice manager, dives into the vital yet often overlooked role of practice managers in dentistry. He shares anecdotes from his career journey, stressing the importance of effective communication between dentists and managers. Topics include building collaborative relationships, the significance of investing in education, and strategies for fostering a positive practice culture. Zach emphasizes trust and mutual respect as foundational elements for enhancing practice efficiency and team dynamics.