Zach Shelley, a former professional skateboarder turned dental practice manager, dives into the vital yet often overlooked role of practice managers in dentistry. He shares anecdotes from his career journey, stressing the importance of effective communication between dentists and managers. Topics include building collaborative relationships, the significance of investing in education, and strategies for fostering a positive practice culture. Zach emphasizes trust and mutual respect as foundational elements for enhancing practice efficiency and team dynamics.

Zach Shelley, a dental practice manager and former professional skateboarder, shares his unique journey from the skatepark to the dental office. He emphasizes the importance of support and mentorship in fostering a positive team environment. The discussion covers shifting from a scarcity mindset to an abundant outlook for professional growth. Shelley also shares strategies for navigating change in practices and improving patient interactions through effective communication and trust-building. His insights are crucial for dental professionals seeking to elevate their practices!