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The Handwritten Letter
- Alan Donnegan wrote a three-page handwritten letter to Business Link, complaining about their service.
- Simon Payne, then a Business Link employee, was tasked with "sorting out" Donnegan.
The First Meeting
- Simon and Alan met at a cafe in Winchester, where Alan's disarming demeanor and genuine offer of help surprised Simon.
- This meeting marked the start of their friendship and business partnership.
Skip the Business Plan
- Business plans are often used to dismiss those seeking business support.
- Instead, start by selling to validate your idea, then use customer money to build it.