How Talent Orchestration Connects AI Investments to Real Business Results (an Interview with Jason Scheckner)
Oct 29, 2024
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Jason Scheckner, Senior Director of Business Strategy for HiredScore at Workday, dives into the world of talent orchestration. He discusses how integrating HR systems can bridge the gap between AI investments and business results. Scheckner reveals the common challenges organizations face with AI adoption, including compliance issues and expertise shortages. He also shares practical examples of enhancing employee mobility and retention while ensuring ethical AI use. Tune in for actionable insights on transforming HR with talent orchestration!
Talent orchestration connects HR systems to enhance internal mobility and employee retention, driving measurable improvements in workforce management.
Despite AI being a priority for organizations, many struggle to see real progress due to gaps in expertise and compliance complexities.
Deep dives
Understanding Talent Orchestration
Talent orchestration focuses on effectively connecting existing HR systems and processes to drive measurable business outcomes instead of creating new systems. This approach builds on talent intelligence, which gathers insights from various data sources and systems to inform HR decisions. For instance, rather than relying on employees to input their skills into a marketplace, talent orchestration automates this process by unifying existing data to deliver personalized job recommendations without additional employee input. This shift allows organizations to fundamentally change how they manage talent and internal mobility, leading to more effective workforce management.
Addressing AI Challenges in Organizations
Many organizations face a significant gap between their AI ambitions and actual progress, despite executives ranking AI as a top priority. The struggles often stem from teams experimenting with AI in unfamiliar domains, leading to projects that may not align with their core expertise. Additionally, various compliance and data processing complexities contribute to the difficulty in leveraging AI effectively, especially within HR departments that must navigate legal regulations. By employing talent orchestration, companies can streamline their AI implementations and focus on generating impactful outcomes by leveraging existing data and workflows.
Enhancing Employee Retention and Mobility
Talent orchestration plays a vital role in improving internal mobility and employee retention, addressing common challenges such as data availability and employee engagement. By utilizing existing employee data and effectively communicating job opportunities through user-friendly platforms like Microsoft Teams, organizations can greatly increase the rate of internal job applications. For example, one company reported a 40% increase in internal applications after implementing orchestration initiatives. This approach not only enhances employee experiences by making internal opportunities more accessible but also helps organizations retain valuable talent by fostering career growth within the company.
Measuring the Effectiveness of Talent Orchestration
Organizations can measure the effectiveness of their talent orchestration efforts through key indicators such as recruiter productivity, internal mobility rates, and overall employee sentiment. For example, gaining a significant increase in recruiter capacity can translate into thousands of hours saved, allowing HR teams to refocus their efforts on strategic initiatives. Companies have also noted reductions in reliance on external recruitment agencies due to improved rediscovery of internal talent. Implementing these metrics allows organizations to not only track success but also continuously refine their talent orchestration strategies to align with business objectives.
As AI reshapes the HR landscape, many organisations are still grappling with how to turn big investments into real business outcomes. Could talent orchestration be the gap between investment and actionable outcomes?
In this episode of the Digital HR Leaders podcast, David Green is joined by Jason Scheckner, Senior Director of Business Strategy for HiredScore at Workday, to reveal how talent orchestration is the key to unlocking AI’s full potential and transforming HR operations into a strategic powerhouse.
Packed with actionable insights, this episode delves into:
What talent orchestration is and how it builds on the foundation of talent intelligence
How it connects various HR systems and data to improve processes beyond traditional methods like data lakes and systems of record
Why so many organisations are struggling to make real strides with AI, despite it being a top priority for executives
Practical examples of how talent orchestration is enhancing internal mobility and employee retention
Key strategies for ensuring AI used in HR remains ethical and safe
Metrics and outcomes to gauge the success of talent orchestration efforts
This episode, sponsored by Workday, is essential for HR leaders looking to transform their people strategies through AI-driven talent orchestration and offers practical takeaways on how to leverage these tools for organisational success.
Workday is a leading provider of enterprise cloud applications for HR and finance, recognised as a leader in the Gartner Magic Quadrant for Cloud HCM Suites. Organisations ranging from medium-sized businesses to more than 50% of the Fortune 500— including Netflix, Sanofi, AstraZeneca, and Rolls Royce—have chosen Workday to build their HR systems and implement Workforce Analytics solutions. Join them and learn more at workday.com