In this book, Charles Duhigg explores the science of habit formation and change. He explains the 'habit loop' consisting of a cue, a routine, and a reward, and how understanding this loop can help in changing bad habits or forming good ones. The book includes numerous examples from various fields, such as how Procter & Gamble successfully marketed Febreze, how Alcoa transformed its business by focusing on safety, and how individuals like Olympic swimmer Michael Phelps and civil-rights hero Martin Luther King, Jr. benefited from specific habits. Duhigg argues that by harnessing this science, individuals and organizations can transform their lives and businesses[2][4][5].
Sherry Turkle's "Reclaiming Conversation" delves into the impact of technology on human connection and communication. The book explores how our reliance on digital devices affects our ability to engage in meaningful face-to-face interactions. Turkle argues that technology, while offering convenience, can hinder our capacity for empathy and genuine understanding. She emphasizes the importance of fostering authentic communication in an increasingly digital world. The book offers valuable insights into the challenges and opportunities of navigating the complexities of human interaction in the digital age.
In this book, Charles Duhigg explores the secrets of 'supercommunicators' who excel at connecting with others. He delves into the three distinct types of conversations—practical, emotional, and social—and provides practical strategies and case studies to illustrate how to recognize and navigate these conversations effectively. The book includes examples from various contexts, such as jury deliberations, CIA recruitments, and workplace interactions, to demonstrate how communication can be improved. Duhigg emphasizes the importance of active listening, identifying complex emotions, and matching the type of conversation to enhance connection and understanding.
The Three Question Journal by Dr. Rangan Chatterjee is a transformative tool for personal development. It uses three impactful questions to help users cultivate self-awareness, reduce stress, and improve their overall well-being. The journal is based on Dr. Chatterjee's 20 years of clinical experience and is designed to be easy to incorporate into daily routines.
My philosophy as a doctor has always been connect first, educate second. People don’t care how much you know until they know how much you care. And this goes for all relationships, not just doctor-patient.
Good communication is something we’d all like to master. And today’s guest, Charles Duhigg, author of Supercommunicators: How to Unlock the Secret Language of Connection, is here to help us do it. A graduate of Harvard Business School and Yale College, Charles has won a prestigious Pulitzer Prize for his investigative reporting and he is also the author of international bestselling book, The Power of Habit, which has sold over 10 million copies to date.
We start off our conversation, talking about habits, and why it is that so many of us struggle to make our new desired behaviours stick. The brain wants rewards and it needs cues. The trouble is we tend to let both of those things go, once we think a behaviour is becoming routine. But Charles shares that that’s exactly when we need to double down and take steps to make our new behaviours feel more enjoyable. We also discuss the science of small wins, momentum and the importance of keystone habits.
We then move on to talking about the importance of good communication. Good communication is inherently rewarding. It’s how humans connect, form families,
villages, and share information. Charles believes all of us are capable of being supercommunicators and having more meaningful conversations. And during this episode, he explains some of the skills involved, such as mirroring others and asking deeper questions – those that probe feelings not facts.
Finally, we talk about how fear of saying the wrong thing can often stop us from being vulnerable and connecting, why supercommunicators ask 10 to 20 times more questions than the average person and how they often shine in group situations, not by being the ‘ideas person’, but by giving the right people a spotlight.
This was a truly wonderful conversation - full of practical insights to help you build better habits and become a better communicator in all aspects of your life.
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Show notes https://drchatterjee.com/436
DISCLAIMER: The content in the podcast and on this webpage is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or qualified healthcare provider. Never disregard professional medical advice or delay in seeking it because of something you have heard on the podcast or on my website.
Feel Better, Live More with Dr Rangan Chatterjee 
