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Lenny's Podcast: Product | Growth | Career

What it takes to become a top 1% PM | Ian McAllister (Uber, Amazon, Airbnb)

Nov 20, 2022

Ian McAllister, Senior Director of Product at Uber, has a wealth of experience from Amazon and Airbnb. He shares insights on the essential qualities that top product managers possess, such as effective communication and prioritization. McAllister discusses the 'working backwards' framework, emphasizing the need to identify customer problems first. He highlights the significance of writing for professional growth and the role of mentorship in product management. Listeners will discover how to navigate their careers and build trust within their teams.

01:04:58

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Episode guests

Highlights

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Episode notes

How to Use Numbers to Answer Questions

The Importance of Thinking Big and Building Trust as a Product Manager

Starting with the Problem in Mind

The Impact of Writing on the Internet on Your Career

1.

Intro

4min

2.

The Power of Writing in Product Management

7min

3.

Essential Skills for Product Managers

20min

4.

Building Trust and a Broader Business Perspective for Product Management Success

3min

5.

Building Trust in Product Leadership

12min

6.

Working Backwards: A Customer-Focused Approach

12min

7.

Diverse Insights and Personal Picks

6min

Ian McAllister is the Senior Director of Product for Vehicles at Uber. Before moving to Uber, Ian spent over a decade directing teams at Amazon, where he created and led Amazon Smile. He was also Director of Product Management at Airbnb, where I was lucky enough to have worked alongside him. In today’s episode, we discuss Ian’s famous document about the essential attributes of the top 1% of product managers. Ian outlines the most important skills to focus on for entry-level PMs and how to broaden your experience and diversify skills as you move up the ladder. He also shares what he learned working with Jeff Wilke, Jeff Bezos, and other leaders at Amazon, and goes in depth on Amazon’s working-backwards framework.

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Find the full transcript here: https://www.lennyspodcast.com/what-it-takes-to-become-a-top-1-pm-ian-mcallister-uber-amazon-airbnb/#transcript

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Where to find Ian McAllister:

• Newsletter: https://ianmcallister.substack.com/

• Twitter: https://twitter.com/ianmcall

• LinkedIn: https://www.linkedin.com/in/ianmcallister/

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Where to find Lenny:

• Newsletter: https://www.lennysnewsletter.com

• Twitter: https://twitter.com/lennysan

• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

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Thank you to our wonderful sponsors for making this episode possible:

• Mixpanel: https://mixpanel.com/startups

• Athletic Greens: https://athleticgreens.com/lenny

• AssemblyAI: https://www.assemblyai.com/?utm_source=lennyspodcast&utm_medium=podcast&utm_campaign=nov20

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Referenced:

• What distinguishes the top 1% of product managers from the top 10%, on Substack: https://ianmcallister.substack.com/p/what-distinguishes-the-top-1-of-product

• What distinguishes the top 1% of product managers from the top 10%, on Quora: https://www.quora.com/What-distinguishes-the-Top-1-of-product-managers-from-the-Top-10

• Amazon’s working-backwards method: https://www.productplan.com/glossary/working-backward-amazon-method/

• Jeff Wilke on Twitter: https://twitter.com/jeffawilke

• Getting Real: The Smarter, Faster, Easier Way to Build a Successful Web Application: https://www.amazon.com/Getting-Real-Smarter-Successful-Application/dp/0578012812

• Wool (Wool trilogy #1): https://www.amazon.com/Wool-Trilogy-Howey-25-Apr-2013-Paperback/dp/B011T7ACU0/

• Energy and Civilization: A History: https://www.amazon.com/Energy-Civilization-History-MIT-Press/dp/0262035774

• How I Built This podcast: https://www.npr.org/series/490248027/how-i-built-this

• EV News Daily podcast: https://www.evnewsdaily.com/

• Yellowstone on Peacock: https://www.peacocktv.com/stream-tv/yellowstone

• Everything Everywhere All at Once on Showtime: https://www.sho.com/titles/3493875/everything-everywhere-all-at-once

• Gibson Biddle’s website: https://www.gibsonbiddle.com/

• Gibson Biddle on Lenny’s Podcast: https://www.lennyspodcast.com/gibson-biddle-on-his-dhm-product-strategy-framework-gem-roadmap-prioritization-framework-5-netflix-strategy-mini-case-studies-building-a-personal-board-of-directors-and-much-more/

• Gibson Biddle’s Ask Gib newsletter: https://askgib.substack.com/

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In this episode, we cover:

(03:54) What Ian expected from his initial post on product management

(05:30) How the post impacted Ian’s career

(07:06) How writing can help you crystallize your thoughts

(08:26) Ian’s background

(10:57) Attributes of the top 1% of PMs

(14:32) The top three skills for new PMs to perfect

(20:32) Tips on strengthening communication and prioritization

(23:06) How to level up as a PM

(26:37) What kind of impact should new PMs expect to make?

(29:36) How to broaden your view and think big

(33:06) How to earn the trust of others

(34:30) How Ian could have done more to earn trust at Airbnb

(37:27) Why people tend to stick around Amazon for a while

(39:53) What Ian learned from Bezos and Wilke

(46:38) How teams get working backwards wrong

(53:51) The two parts of working backwards and how Ian utilizes it at Uber

(58:57) Lightning round

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Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

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