BEST OF: Mel Silva shares leadership lessons from inside Google
Jan 1, 2025
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Mel Silva, the Managing Director for Australia and New Zealand at Google, shares over 16 years of invaluable leadership insights. She discusses the importance of workplace culture and retention, introducing the innovative concept of 'thinking days' for deep reflection. Mel emphasizes effective time management with tools like Google Calendar and the impact of radical candor on personal growth. She also explores mentorship through scheduled office hours and balances the complexities of parenting while maintaining health and well-being.
Mel Silva highlights the importance of 'thinking days' for structured deep reflection, enabling effective strategic planning and creativity in a distraction-free environment.
Radical candor is essential for growth, fostering honest yet empathetic communication that leads to significant behavior changes and stronger workplace relationships.
Deep dives
The Importance of Thinking Days
Thinking days are designated times set aside for deep reflection and strategic planning, allowing individuals to step back from their busy routines. These days enable focused thinking work, where one can tackle important topics or challenges in a distraction-free environment. By preparing in advance and identifying key areas to focus on, significant insights can be generated, such as creating discussion guides that foster deeper conversations during leadership meetings. This structured approach not only enhances creativity but also leads to actionable outcomes, reflecting how intentional time management can lead to improved professional effectiveness.
Effective Use of Google Calendar
Strategic management of Google Calendar plays a crucial role in maximizing productivity and ensuring alignment with personal and professional priorities. By color-coding events, individuals can easily assess and reflect on how their time is spent across various categories, such as internal meetings, external engagements, or family commitments. This system aids in evaluating whether time allocation aligns with goals and determining if adjustments are necessary. The use of a single comprehensive calendar allows for a holistic view, reducing the risk of double scheduling and enhancing overall clarity in managing one’s time.
The Value of Radical Candor
Radical candor, defined as being straightforward while also caring personally, is emphasized as vital for effective communication and professional growth. Constructive feedback, even when uncomfortable, is essential for personal development and is seen as a gift rather than a criticism when framed correctly. This approach fosters an environment where candid conversations can lead to meaningful insights, as exemplified by instances where direct feedback catalyzed essential changes in behavior and performance. Understanding the balance between honesty and empathy helps cultivate strong relationships in the workplace, leading to a supportive culture of growth.
Balancing Work and Parenting
Successfully balancing work responsibilities with parenting requires strategic planning and intentionality. Implementing logistical systems, such as shared spreadsheets to manage children's schedules, provides clarity and reduces the chaos of family life. Establishing non-negotiable moments, like school drop-offs, allows for quality time and connection with children, while fostering open communication about their experiences. By recognizing that parenting styles may need to adapt as children grow, a nurturing environment is created that emphasizes presence and emotional support, rather than simply the quantity of time spent together.
**BEST OF** What does it take to lead one of the world’s most creative and innovative companies?
Mel Silva’s been with Google for over 16 years, and now as the Managing Director for Australia and New Zealand, she’s a pivotal part of fostering the company’s world-famous culture.
Mel unpacks the key lessons she’s learned in her many roles with the company, including the lessons she’s learned from her coach, and what she’s learned about herself and her leadership style since becoming a mentor for up-and-coming Googlers.
Mel also shares her most valuable new working practice, which she calls ‘thinking days,’ and teaches you how to make deep thinking time as effective as possible for you and your organisation.
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