Bossed Up

Working Through Hurt Feelings at Work

May 13, 2025
Tara Mohr, a leadership coach and author of 'Playing Big,' discusses navigating hurt feelings at work. She emphasizes that emotional wounds shouldn't be ignored in the corporate world. Tara shares her research on how unresolved hurt can lead to burnout and lower morale. She introduces her FOUR process—Feel, Own, Understand, Respond—designed to help individuals mindfully work through their emotions. Tara highlights the importance of addressing these feelings before making significant career changes to ensure holistic satisfaction.
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INSIGHT

Widespread Unresolved Hurt At Work

  • Tara Mohr found 70% of surveyed women reported a significant workplace betrayal and 62% still feel affected by it.
  • Unresolved hurt often masquerades as burnout or drives people to leave otherwise good jobs.
ANECDOTE

Burnout Masking A Specific Betrayal

  • Tara described a coaching client who labeled her burnout but was actually carrying hurt after a trusted colleague criticized her.
  • That unresolved hurt then made her disengage and consider leaving a satisfying role.
ADVICE

Use The FOUR Process

  • Do the FOUR process: Feel your feelings, Own your part, Understand the other, and Respond mindfully.
  • Start by naming and compassionately meeting the feeling to lower intensity and restore clear thinking.
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