

Tired of Patient Cancellations and Drop-Offs? Here’s How to Fix Them… w/ Dee Bills
Feb 26, 2024
Learn how to reduce patient cancellations and boost clinic revenue by optimizing the front desk operations. Dee Bills shares her expertise in building a winning front desk team, highlighting the importance of arrival rates, communication, and staff training in medical practices.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 1min
Optimizing the Front Desk in Medical Practices
01:30 • 5min
Transitioning from PT to Practice Improvement Advocate
06:26 • 3min
Optimizing Arrival Rates in Medical Practices
09:36 • 11min
Enhancing Communication and Scheduling in Healthcare Services
21:04 • 5min
Optimizing Front Desk Staff in Medical Practices
26:00 • 16min
Enhancing Front Desk Success and Staff Investment in Practices
41:52 • 2min