

392: Robert Rosenberg - Leadership Lessons From The Former CEO Of Dunkin Donuts
Nov 16, 2020
Robert Rosenberg, the former CEO of Dunkin' Donuts, shares invaluable leadership lessons from his transformative journey leading the franchise giant. He emphasizes the importance of passion, persistence, and character in sustaining excellence. Rosenberg opens up about overcoming significant mistakes, advocating for 100% ownership and introspection. He discusses the necessity of adaptability, crisis management, and the importance of listening to team feedback. Additionally, Rosenberg highlights learning from experiences and emphasizes emotional intelligence as a key trait for effective leadership.
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Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 3min
Traits of Exceptional Leaders
02:43 • 5min
Leadership Evolution and Lifelong Learning
07:43 • 28min
Essential Functions of Leadership and Organizational Communication
35:21 • 3min
Crisis Management and Leadership in Business
38:44 • 3min
Key Attributes for Effective Leadership Hiring
42:12 • 4min
Dunkin's Evolution and Embracing Change
45:48 • 12min