The Josh Bersin Company AI Creates High-Scale, High-Quality Recruitment Process at Foundever
8 snips
May 12, 2025 Irena Flego Maric, Global Talent Acquisition Leader at Foundever, discusses her role in revolutionizing recruitment through advanced AI. She shares how Foundever manages to hire up to 2,000 customer service reps over a weekend using AI-powered tools. The conversation highlights the importance of skills-based assessments that enhance candidate experience and engagement. Irena explains how this approach fosters self-discovery among applicants and transforms recruiters' roles, focusing on more human-centric insights for effective hiring.
AI Snips
Chapters
Transcript
Episode notes
Candidate-Centric Recruitment Essential
- Candidate-centric models are essential and non-negotiable for recruitment success.
- A genuinely good candidate experience must be embedded in every step, system, and person involved.
Mass Hiring Like an Army
- Foundever hires 2,000 people over a weekend by organizing the talent acquisition team as a specialized army.
- Each team member plays a distinct role like pre-screening, interviewing, or interpreting assessments, creating efficiency at scale.
Skills-Based Assessments Win
- Skills-based assessments outperform traditional screening by focusing on relevant customer service skills.
- Realistic job previews via immersive situational judgment tests help candidates understand their roles clearly.