15 Minutes with the Boss Paul Hitchcock: Failing fast, the rule of three & nominating a devil's advocate
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Jun 23, 2025 Paul Hitchcock, CEO of Patties Food Group, known for their iconic 4 and 20 pies, shares insights on effective leadership. He introduces his 'rule of three' to tackle non-performers and emphasizes the importance of quick restructuring to save time and resources. Paul also reflects on a failed product launch, discussing how lessons learned can drive future innovation. He reveals his transformative journey from self-doubt to confidence and his aspirations for future coaching roles in business and sports.
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Sudden Big Role At Goodman Fielder
- Paul Hitchcock was unexpectedly asked to run the commercial division and factories at Goodman Fielder during a takeover.
- He restructured the $2.5 billion business rapidly over a weekend, despite never running factories before.
Make Tough People Calls Quickly
- Make tough people calls quickly to address underperformance or misfit roles.
- Delaying these decisions harms the business and individuals; swift action benefits all.
Rule of Three for Managers
- If a manager mentions the same employee negatively three times, the manager becomes the problem.
- Managers must act on issues or stop complaining; procrastination signals poor management.