Seizing Opportunities and Managing Change

This chapter recounts a pivotal career moment sparked by an unexpected job interview during a casual coffee meeting, emphasizing the importance of honesty and decisive decision-making in leadership. It covers the delicate process of addressing underperformance and terminating employees, advocating for accountability and informed assessments. Additionally, the discussion shifts to the significance of diversity in thought and managing risk when launching new products, emphasizing the lessons learned from failures and the need for strategic innovation.