The Anxious Achiever Conflict Is Necessary At Work... Really with Amy Gallo
19 snips
Sep 25, 2025 
Amy Gallo, a conflict expert and author, shares valuable insights on navigating tough conversations. She discusses why avoiding conflict can backfire, leading to heightened anxiety and unresolved issues. Listeners learn about her four-step framework for handling disputes effectively and why reframing conflict as an opportunity rather than a threat can strengthen relationships. Amy also tackles how emotions can derail discussions and offers practical tips on practicing conflict resolution in everyday situations.
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Conflict Is A Necessary Opportunity
- Conflict is inevitable and can be reframed as an opportunity for progress rather than something to fear.
- Amy Gallo argues surfacing hard things is an act of respect that enables better decisions and relationships.
Manage Your Amygdala Hijack
- Prepare a plan to avoid 'amygdala hijack' so you can stay rational during tense moments.
- If you do get hijacked, return later to readdress the issue calmly and productively.
Avoiding Creates Conflict Debt
- Avoiding conflict creates 'conflict debt' that festers and becomes harder to fix over time.
- Facing short-term discomfort now prevents bigger anxiety and relationship breakdowns later.
