BG2Pod with Brad Gerstner and Bill Gurley Inside OpenAI Enterprise: Forward Deployed Engineering, GPT-5, and More | BG2 Guest Interview
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Sep 11, 2025 
In this lively discussion, Apoorv Agrawal interviews Sherwin Wu, head of engineering at OpenAI, and Olivier Godement, head of product at OpenAI, about the transformative power of AI in enterprise settings. They dive into T-Mobile's innovative AI-driven customer support and Amgen's use of AI to accelerate drug development. The conversation also explores challenges in deploying AI solutions at Los Alamos National Labs and the anticipated capabilities of GPT-5, touching on customization and multimodal functions that promise to enhance business applications.
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Platform First, Mission Driven
- OpenAI's platform began as a B2B API and remains central to distributing AGI benefits broadly.
- The API reaches diverse developers and enterprises to deliver AI impact across industries.
T‑Mobile Voice Support Deployment
- T-Mobile integrated OpenAI models to automate both text and voice customer support inside their app.
- Forward deployed engineers and real-time APIs helped reduce latency and produce natural-sounding voice interactions.
Amgen Accelerates Drug Development
- Amgen used OpenAI to speed up drug development and regulatory work across R&D and admin tasks.
- The collaboration targets faster commercialization and potentially life‑saving impact at scale.