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Inside OpenAI Enterprise: Forward Deployed Engineering, GPT-5, and More | BG2 Guest Interview

BG2Pod with Brad Gerstner and Bill Gurley

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AI in Action: Transforming Customer Support at T-Mobile

This chapter explores how enterprises like T-Mobile are leveraging AI technologies to enhance their customer support systems. It highlights the integration of AI models for automating inquiries and the importance of system design and quality metrics in optimizing these solutions.

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