Superpro Podcast Non-Slimy Sales
Aug 13, 2024
EJ, who runs EJ's Appliance Repair, shares his journey from industrial maintenance to his thriving business. He discusses the importance of building a professional network and effective customer engagement. EJ emphasizes handling one-star reviews with care and the power of service plans for recurring revenue. He champions Housecall Pro for enhancing professionalism and streamlining operations. The conversation highlights adapting to consumer needs and the benefits of subscription models for services, encouraging a growth mindset among business owners.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9
Intro
00:00 • 4min
From Solo Operations to Team Expansion: A Journey in Business Growth
03:46 • 3min
Outsourcing for Success
07:00 • 16min
Understanding Consumer Needs in Appliance Repair
23:02 • 2min
Enhancing Business with Adaptable Software
25:17 • 7min
The Perks of Being a Super Pro: Early Access and Community Benefits
32:41 • 2min
Empowering Service Management
34:21 • 7min
Implementing Subscription Models for Seasonal Services
41:33 • 2min
Navigating Financial Stability and Community Support in Service Businesses
43:12 • 3min