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Non-Slimy Sales

Superpro Podcast

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Outsourcing for Success

This chapter explores the benefits of outsourcing customer service as a strategic business decision, highlighting the importance of professional support in managing customer interactions. It examines the challenges faced by technicians in business management, the role of online reputation through customer feedback, and effective responses to negative reviews. Additionally, it emphasizes the need for a growth mindset, innovation, and the strategic use of tools like Housecall Pro to enhance service delivery and boost recurring revenue.

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