Coaching for Leaders

529: The Way Out of Major Conflict, with Amanda Ripley

10 snips
Jun 7, 2021
Amanda Ripley, an investigative journalist and bestselling author, dives into the nuances of conflict, separating healthy debate from destructive high conflict. She reveals how humiliation acts as a powerful trigger for escalating disputes and emphasizes the importance of avoiding personal attacks. Ripley shares practical strategies for navigating hostile environments, distancing from 'conflict entrepreneurs,' and fostering healthier dialogue. Listeners can learn about the 'magic ratio' of positive interactions and the role of identity in resolving deep-seated conflicts.
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ANECDOTE

La Brea Tar Pits Analogy

  • The La Brea Tar Pits illustrate how high conflict entraps.
  • A mammoth gets stuck, attracting predators, who also get stuck, creating a cycle of entrapment.
INSIGHT

High Conflict as a Trap

  • High conflict, unlike good conflict, is predictable and traps individuals.
  • Good conflict progresses and allows for change, while high conflict stagnates.
INSIGHT

Humiliation's Subjectivity

  • Humiliation, a powerful driver of high conflict, is subjective and context-dependent.
  • What one person finds humiliating, another may not, highlighting its tricky nature.
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