Remote Work at Yelp: How a Fully Distributed Team is Changing the Game, with Carmen Whitney Orr

In this episode of the HR Leaders podcast I'm joined by Carmen Whitney Orr to discuss remote work at Yelp: how a fully distributed team is changing the game. We also discuss how Yelp has embraced remote work, how to leverage data to make people-first decisions and attracting and retaining top talent during periods of transition.

Carmen Whitney Orr is the Chief People Officer at Yelp Inc. Carmen joined Yelp in 2022 to lead People Operations. She is an accomplished human resources executive with over 20 years experience helping employees and global organizations succeed. Prior to Yelp, Carmen served as Vice President of Global People Operations & Development at eBay. She was also a Human Resources Director at Home Depot where she provided strategic direction for a variety of operational and corporate functions. Carmen holds a B.A. in Spanish and International Relations from Colby College, an MBA in International Business from Bentley University, and is certified in Executive Coaching through Columbia University.

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Episode highlights

00:00 Intro

01:58 Carmen’s journey to Chief People Officer at Yelp

06:15 Yelp’s value-led purpose

08:40 How Yelp has embraced remote work

12:12 How to make people-first decisions

15:09 Leading a team in a people-first culture

19:52 The biggest challenge Carmen has faced in moving to a fully remote workplace

26:16 Attracting and retaining top talent during periods of transition

32:38 HR Leaders quickfire round

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