Former American Airlines Chief Commercial Officer Vasu Raja on Aviation's Current Inflection Point

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Aug 7, 2024

In this discussion, Vasu Raja, the former Chief Commercial Officer at American Airlines with 20 years of industry insight, shares his views on the aviation sector's current challenges. He talks about the shift towards leisure travel post-pandemic and the need for airlines to adapt to changing consumer behaviors. Raja dives into airline pricing transparency and its impact on customer experiences. The evolution of loyalty programs also gets examined, emphasizing connections beyond traditional rewards, while optimism around innovation and sustainability in aviation is highlighted.

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Intro

00:00 • 2min

Transforming Airlines Post-Pandemic

01:34 • 26min

Airline Pricing: Transparency and Innovation

27:24 • 7min

Exploring the Evolution of Airline Loyalty Programs

34:10 • 3min

Navigating the Future of Aviation: Innovation and Resilience

37:34 • 3min

Navigating Challenges in Global Aviation: Resilience and Market Expansion

40:56 • 3min