

Former American Airlines Chief Commercial Officer Vasu Raja on Aviation's Current Inflection Point
10 snips Aug 7, 2024
In this discussion, Vasu Raja, the former Chief Commercial Officer at American Airlines with 20 years of industry insight, shares his views on the aviation sector's current challenges. He talks about the shift towards leisure travel post-pandemic and the need for airlines to adapt to changing consumer behaviors. Raja dives into airline pricing transparency and its impact on customer experiences. The evolution of loyalty programs also gets examined, emphasizing connections beyond traditional rewards, while optimism around innovation and sustainability in aviation is highlighted.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Transforming Airlines Post-Pandemic
01:34 • 26min
Airline Pricing: Transparency and Innovation
27:24 • 7min
Exploring the Evolution of Airline Loyalty Programs
34:10 • 3min
Navigating the Future of Aviation: Innovation and Resilience
37:34 • 3min
Navigating Challenges in Global Aviation: Resilience and Market Expansion
40:56 • 3min