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26min chapter
Former American Airlines Chief Commercial Officer Vasu Raja on Aviation's Current Inflection Point
Airline Weekly Lounge Podcast
Transforming Airlines Post-Pandemic
This chapter examines the evolving landscape of the airline industry following COVID-19, focusing on American Airlines' strategic shift towards leisure travel. It highlights the intersection of physical and digital components in enhancing customer experiences and discusses competitive strategies amidst changing cost structures and consumer demands. The conversation reflects on the role of airlines in society and the necessity for adaptation to modern technologies and consumer behavior to ensure future success.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode