Negotiate Anything The Psychological Tactics Bullies Use — And How to Outsmart Them
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Mar 21, 2025 Lucia Kanter St. Amour, an expert in negotiation and mediation, shares her experiences and insights on handling bullying, influenced by her book, "For the Forces of Good: The Superpower of Everyday Negotiation." She dives into the psychological tactics used by bullies and emphasizes strategies like coalition-building and emotional awareness. Lucia discusses the societal roots of bullying, the importance of maintaining composure in high-stakes negotiations, and offers practical techniques to outmaneuver high-conflict personalities with empathy and preparation.
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Negotiation Can Be Taught
- Lucia recounts a story about her Easter dinner, where a high schooler claimed negotiation can't be taught.
- She humorously emphasizes her mission to democratize negotiation skills, proving they can be learned.
A Fresh Perspective on Negotiation
- Lucia's approach to negotiation is unique, offering a female perspective, which is often lacking in the field.
- She dedicates a chapter in her book to negotiating with bullies, a topic rarely addressed.
Labeling Bullies
- Avoid labeling people as "bullies" prematurely.
- However, recognize that bullies exist and are often enabled by societal structures.