

Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee
May 10, 2024
Jason Aubee, Senior VP of Sales at TechSee, discusses how visual communication can enhance customer experience in call centers. Topics include benefits of Omni Channel and Multimodal communication, AI technology for personalized interactions, and leveraging episodic memory for continual improvement.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Enhancing Customer Experiences Through Visual Elements
02:34 • 6min
Evolution of Customer Interactions through AI Technology
08:53 • 5min
Enhancing Customer Interactions with Episodic Memory Technology
13:50 • 7min
Exploring the Role of AI in Transforming Relationships and Customer Service
21:14 • 2min