6min chapter

The AI in Business Podcast cover image

Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee

The AI in Business Podcast

CHAPTER

Enhancing Customer Experiences Through Visual Elements

Exploring the shift from audio-only interactions in call centers to incorporating visual elements for more effective issue resolution and customer satisfaction. This chapter showcases the benefits of Omni Channel and Multimodal communication, emphasizing the importance of bidirectional annotation and seamless visual integration.

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