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Learn how to handle disagreements at work with a two-part playbook. Discover the importance of resolution and understanding. Get tips on navigating disagreements, separating emotions, and taking action. Find out how to effectively disagree by setting ground rules, sharing perspectives, and questioning assumptions.
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Quick takeaways
- Successful individuals embrace and handle disagreements effectively by following six ground rules, including eliminating emotion from discussions and focusing on gathering information.
- During a disagreement, it is important to follow six steps such as allowing everyone to voice their opinions and perspectives, and questioning facts and assumptions to pinpoint the root cause, in order to ensure productive and respectful communication.
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Embracing Disagreements: Ground Rules for Good Disagreement
Disagreements are a common occurrence in the workplace, but many people avoid them due to fear and discomfort. However, successful individuals have developed the skill of embracing and handling disagreements effectively. There are six ground rules for having a productive disagreement: expect disagreements to happen, eliminate emotion from the discussion, maintain long-term alignment with shared goals, give yourself time to separate emotions from decision-making, set the stage for a respectful disagreement, and focus on gathering information rather than forcing agreement.
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