The speaker discusses the importance of having a shared vision and introduces the Seinfeld rule for separating emotions from disagreements. They also outline six steps for effective disagreement, including establishing ground rules, questioning assumptions, and taking action.
Episode 29: Disagreements and conflicts are bound to happen. They can either make you stronger as a team through resolution and understanding, or become detrimental that can hurt the business. Alex Lieberman (@businessbarista) shares this two-part playbook to handle big disagreements at work, making sure the conflicts you have among colleagues help strengthen your relationships, not break them.
Timestamps:
(00:24): Intro
(01:01): The 6 ground rules to a good disagreement
(04:52): The 6 steps disagreeing in the moment
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Alex Lieberman (@businessbarista)
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