How Can Leaders Invest the Time That AI Gives Back?
Oct 9, 2024
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Tomas Chamorro-Premuzic, a business psychology professor and Chief Talent Scientist at Manpower Group, shares insights on integrating AI with human skills for optimal performance. He highlights the importance of a culture that adapts to tech changes and emphasizes data-driven hiring practices to reduce bias. Generative AI is likened to a microwave for ideas, enabling quick creativity while underscoring the need for human touch. Coachability emerges as a crucial skill for leaders navigating the evolving workplace, fostering adaptability and responsiveness.
Leaders should view AI as a complementary tool to enhance human skills, rather than a replacement, empowering their teams effectively.
Adopting a problem-centric approach to AI implementation is crucial, emphasizing experimentation and reskilling to maximize its benefits in organizations.
Deep dives
The Human AI Age: Opportunities and Challenges
Organizational leaders must navigate the complexities of the human AI age by strategically leveraging artificial intelligence to enhance their effectiveness and future-proof their organizations. AI has the potential to unlock human performance in various ways, such as improving recruitment processes and decision-making, allowing individuals to focus on uniquely human skills. Leaders are encouraged to view AI not as a replacement for human intelligence but as a complementary tool that can accelerate organizational goals while being mindful of the risks involved. This requires an understanding of the evolving nature of AI and its implications for talent management and workplace dynamics.
Implementing AI: Experimentation and Empathy
Leaders should adopt a problem-centric approach to AI implementation, focusing on the specific challenges AI can address rather than viewing it as a catch-all solution. Experimentation is key; organizations should pilot AI solutions while sharing successes as well as limitations to foster a culture of learning. It is crucial to invest in reskilling and upskilling mid-level managers who play a critical role in leading AI initiatives and promoting acceptance among employees. Additionally, empathy is essential in this transition, as leaders must ensure that the introduction of AI leads to better work rather than simply increasing workloads without regard to employee experience.
The Role of Coachability in Leadership
In the context of growing AI capabilities, the trait of coachability is becoming increasingly important for leaders who wish to thrive in the evolving workplace. Leaders must remain open to feedback and willing to adapt, recognizing that their potential for growth is not solely based on past achievements but also on their ability to learn and evolve. This adaptability will enable leaders to harness the strengths of AI while maintaining a human-centric approach to team management and collaboration. Those who prioritize continuous improvement and remain willing to change will be better positioned to guide their organizations through the challenges and opportunities presented by AI.
“If you want to really understand artificial intelligence, a good starting point is to get better at understanding human intelligence,” says Tomas Chamorro-Premuzic. He’s a professor of business psychology, Chief Talent Scientist at Manpower Group, and author of several books on talent, leadership, and technology. He joins host Molly Wood to discuss how AI can help unlock greater performance, from improving recruiting and decision making to freeing up more time to apply our unique human skills.