Transforming Performance Reviews Through Organizational Network Analysis with Josh Merrill
Jan 23, 2024
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Josh Merrill, CEO and Founder of Confirm, discusses the transformative nature of integrating Organizational Network Analysis (ONA) into performance reviews, focusing on talent distribution, the importance of eliminating bias, and using ONA to identify top talent.
Talent distribution follows a power law, not a bell curve, meaning a few employees have a disproportionate impact.
Organizational Network Analysis (ONA) provides a more objective evaluation by considering network dynamics, reducing biases in performance reviews.
Deep dives
Transforming Performance Reviews with Organizational Network Analysis
In this podcast episode, Josh Merrill, CEO and founder of Confirm, discusses the flaws of traditional performance reviews and introduces a new approach using organizational network analysis (ONA). Merrill explains how ONA can provide a more objective and accurate assessment of an employee's impact by mapping the flow of decisions and information within an organization. By asking questions such as who employees go to for help and advice and who energizes them, ONA uncovers hidden influencers and identifies top performers. Merrill emphasizes the need for continuous feedback and regular talent hygiene practices to retain and develop high-impact employees.
Overcoming Challenges in Performance Management
Merrill shares insights from his previous role as chief product officer at CARTA, where performance management was a challenge. He discusses the importance of meeting the market where it is and creating tools that fit existing mental models. Merrill also highlights the limitations of traditional methods like 360-degree reviews and emphasizes the power of ONA in providing a more accurate and unbiased performance assessment. With ONA, organizations can identify high performers and make data-driven decisions rather than relying on subjective manager ratings.
The Role of Technology and AI in Performance Management
Merrill discusses the role of artificial intelligence (AI) in performance management and how tools like ChatGPT can assist in data analysis and interpretation. He highlights the efficiency of AI in processing employee feedback and extracting key themes and trends. Merrill also explains how AI integration allows for customized data analysis, enabling organizations to gain insights on specific employee groups or locations. He emphasizes the potential of AI-driven tools in transforming HR practices and improving performance management processes.
In this episode of Transform Your Workplace, host Brandon Laws talks with Josh Merrill, the CEO and Founder of Confirm, an innovative people platform utilizing Organizational Network Analysis (ONA) for performance reviews. Josh shares the transformative journey of integrating this new methodology into performance evaluations. Tune in to learn the truth about your distribution of talent, the importance of eliminating bias in performance reviews, and how to use ONA to get a pulse on your company’s top talent.
TAKEAWAYS
Talent distribution follows a power law rather than the commonly assumed bell curve which means that a few employees are creating a disproportionate impact.
Since 60% of manager ratings are influenced by biases, businesses should adopt ONA to provide a more objective evaluation that focuses on network dynamics.
ONA, like the wisdom of the crowd, provides accurate insights by considering collective perspectives.
Business leaders should implement periodic evaluations to identify impactful employees and address concerns promptly.
A QUICK GLIMPSE INTO OUR PODCAST 🔊 Podcast: Transform Your Workplace, sponsored by Xenium HR 🎙️ Host: Brandon Laws
📋 In his own words: “The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders.”
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